| Tennis
Traders has created a “user friendly” demo program
that is designed to “maximize” your demo experience.
Our demo program was specifically designed to assist our customers
in choosing the perfect racquet. Please read the following policies
regarding this process and your obligations:
What
is the cost?
Your only expense
is the shipping of the racquets to and from Tennis Traders.
We assume all stringing and upkeep costs (abuse is not covered
and racquets that are returned damaged, as a result of abuse,
will be billed to your credit card at the current Tennis Traders
price). The shipping charges generally vary from $11 to $23
depending on the number of frames and your location. There is
a maximum of four demo racquets per customer/location per shipment.
How
long can I keep the racquet(s)?
It generally takes
two days for racquets to arrive at their destination (not counting
holidays or weekends). Once they arrive, you will have a week
to play-test. They must be shipped back to Tennis Traders one
week from the day they are received (for example: they arrive
on Wednesday- and must be sent back the following Wednesday).
How
are the racquet(s) to be returned:
A pre-printed UPS
label will be included in the box. Just apply this to the outside
of the original shipping carton and take to any UPSshipping
station. No additional fees will be charged by UPS if it is
handled in this manner.
What
if I am late in returning them?
The idea is to let
as many people as possible utilize the demo program. It is imperative
that all demo racquets be returned on time. There will be a
late fee of $2.5 per racquet/per day if they are not returned
to Tennis Traders on or before the scheduled date. Customers
that have not returned their demo racquets within 7 days of
the scheduled return date, will automatically be billed the
current Tennis Traders price of the racquets on their credit
cards.
NOTE: Please CALL or E-Mail us if you have
an emergency or extenuating circumstance… a one-time grace
period of 3 days may be requested.
How
do I start?
During our set-up time,
the following is required. Simply copy and paste the categories
into an e-mail addressed to ttinfo@tennistraders.com
and
you will recieve a reply within 24 hours. Thank you for your
support!
First Name:
Last Name:
Billing Address (City, State, Zip):
Shipping Address (if different):
Home Phone #:
Work Phone #:
Email Address:
Credit Card Type:
Credit Card #:
Credit Card Exp. Date:
1st Demo:
2nd Demo:
3rd Demo:
Additional Comments
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